2 Years International Warranty
Your watch is covered under a 2-year international warranty direct from manufacture. Warranty documents can be found within the watch box stamped with The Hour Glass as the authorized retailer. Should your watch require any servicing, you may bring it to any Nomos Glashütte service centers worldwide. Visit NOMOS Glashütte website or contact us should you require more details.
Additional 1 Year Local Warranty (Exclusive for this online pop-up store)
For purchases made on this online pop-up store, The Hour Glass will extend 1 additional year of local warranty in addition to the 2-year international warranty provided by Nomos Glashütte. Should your watch require servicing on the third year, you may email your request to customer-service@thehourglass.com specifying your invoice number. Thereafter, you will be required to fill up a warranty authorization form, and will be provided with a warranty authorization number, if found to be valid. Details including arrangements for pickup to our servicing location will be advised via email.
